1. Acceptance of Terms
1.1 These terms and conditions can be reviewed and changed at a future time and we therefore advise you to view this page on a regular basis. Your use of tiic Ltd, its products and its services constitutes your acceptance to any changes.
1.2 You are in full agreement with, and bound by the terms and conditions listed below by tiic Ltd . If you do not agree with the below terms and conditions, do not use any of the services or products provided by tiic Ltd .
1.3 In this document, when we say ‘we’, ‘us’, ‘our’ or ‘tiic studio’ we are referring to the company ‘tiic Ltd’.
2. Your Business
2.1 Product businesses including but not restricted to skincare products, fitness equipment and physical devices should be aware that while we are happy to return products once we have completed the required work, we cannot guarantee that the product will be in its original condition.
2.3 We will not accept applications from businesses which do not align with the ethics and values of tiic Studio. This includes but is not restricted to businesses that promote alcohol, profanity and erotica.
2.4 We reserve the right to decline an application to take on any business as a client without providing reason or justification. We also reserve the right to terminate an existing membership to tiic Studio at any time without providing reason or justification.
2.5 In order to work most effectively and efficiently, we require full cooperation to necessary business information which may include but is not restricted to customer data, business addresses and sales information.
3. Your Information
3.1 We do not store your payment or credit/debit card information. We use a secured third party service to process payments.
3.2 tiic Studio will protect your personal information such as your name and address and will not share with any third party services unless spoken about with you in writing.
3.3 You acknowledge that the information you give to us is accurate and complete.
3.4 You are responsible for keeping your information (such as email addresses and other forms of contact) up to date.
4.1 For any product or location that you ask us to create content of, you warrant that you have all necessary rights and licenses set forth. You also agree that the product or location that you are asking us to create content of is not infringing any third party rights, including any privacy rights or intellectual property rights.
4.2 For any content that tiic Studio creates for your business, you grant tiic Studio a royalty-free license and right to copy and distribute for marketing and portfolio purposes unless otherwise agreed upon with a member of our team in writing.
4.3 You may not request the production of any content that does not align with the ethics and values of tiic Studio . This includes but is not limited to:
● Pornographic content
● Defamatory, illegal or otherwise immoral content
● Promotion of fraudulent schemes
● Content that violates laws
4.4 Once your content has been created and sent to you, it is final. Re-adjustment and re-edit requests will only be accepted if it can be proven that the content created was not synonymous with the style that was agreed upon between tiic Studio and yourself.
4.5 Once your content has been signed off by yourself, you become the sole owner of the content.
4.6 If you do not sign the approval of your content yet proceed to use said content in a commercial setting, such as but not restricted to social media posts, pitch decks and marketing material, then this will be considered as an approval of the content.
5.1 Given the nature of digital products, refunds can not be provided once content has been created unless it violates a law or tiic Studio has breached any legal documentation.
5.2 Refunds in full can not be provided once content has begun the production process.
5.3 Refunds can not be provided at all once the photoshoot or video shoot has been completed.
5.4 There is no obligation to provide a refund in the following scenarios and in situations akin to:
● You changed your mind about the style/theme of your content
● The service was bought for you but you do not require it
● You ask for good will
● You were unclear about the services offered by tiic Studio
6. Your Product(s)
6.1 You are responsible for packaging your products in a manner in which they will not become damaged in transit.
6.2 tiic Studio is not liable for the mistakes of any third party courier service that we use.
6.3 If the item is lost or damaged in transit, you are responsible for providing us with a new product(s).